AI Powered Digital Assistant ChatBot
Client
Leading Indian retail giant
Business Problem
The client wanted to package greater customer satisfaction and experience around the buying journe
Objective
Create an AI powered digital assistant ChatBot
Abzooba’s Solution:
A ‘Style BOT’ solution has been developed and made available in Facebook messenger which includes the following features:
- Guided search
- Natural language search – Text and Voice
- Visual search
- Build fashion profiles based on customer engagements
- Recommend products
- Provide notifications to users
- Offer coupons
- Chat with (human) specialist along with context passing
Business Benefits:
Net promoter score increased to 80% after the solution was deployed